Return / Exchange Policy

Damaris Bailey accepts returns and exchanges as long as items are in new condition with tags attached and returned within 15 days of your receipt of shipment--with the exception of all sale items*/no returns. Unfortunately at this time because our business is small we don't offer free returns. The return shipping cost will be subtracted from the refund cost.  

*All sale items are final sale. Items purchased at a discounted price, whether through the use of a discount code or during a promotional sales event, are considered final sale. We do not accept returns or offer refunds for these items.

Submit a return request
Click the profile icon in the store's navigation, or go to the submit returns page, and then request a return.

1. Log in to your account:

1. In the Email field, enter your email address, and then click Continue.
2. In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
3. Go back to the online store, and then enter a six-digit verification code.

2. Click the order that you want to submit the return for.

3. If your order has more than one item, then select the items that you want to return.

4. Select a return reason.

5. Click Request return. If your return request is approved, you will receive an email with shipping instructions and a return shipping label. Please allow up to 3 business days for approval and the issuance of your return label.

6. Once item is returned in good condition we will apply refund.

Exchange

Contact us at hello@damarisbailey.com to initiate your exchange request. Please include your order number and details of the item you would like to exchange.

or

The fastest way to ensure you get what you want is to return the item you have, and make a separate purchase for the new item. 

Exchange Conditions

• Items must be unworn, unwashed, and in their original condition with all tags attached.
• Exchanges are subject to availability.
• Customers are responsible for return and shipping costs unless the item received is damaged or defective.

You can always contact us for any return or exchange question at hello@damarisbailey.com.